Maximizing Your Service Titan
Are You Maximizing Your Service Titan?
Thursday, February 27, 2020
12:00 p.m. to 1:00 p.m. – Registration/Lunch
1:00 p.m. to 4:30 p.m. – Program
Best Western Plus
1000 Gramsie Road
$95.00 for MHCA Members; $145.00 for Non-Members
The decision to utilize field service software is one of the most important ones you will make.With links to scheduling, dispatch, service, sales, marketing, inventory, payroll, agreements, accounting, and more, getting the most out of your investment can have a real impact on your customers, employees and bottom line.
You will do the following in this class:
- Go over settings - what they do and how they affect your numbers
- Discover configuration that you might not know about
- Learn the right way to book calls that are not the standard service call
- Unlock the power of memberships so they work great and more automatically
- And much more....
Plus, we'll take your questions in advance and look to address them as well! This is your chance to ask an expert and maximize the value of your system investment.
About the Instructor
Kathy Nielsen has been in the service industry for over 20 years and is passionate about business operations and the attention, or lack thereof, that goes to the office.Beginning as an office manager for an HVAC, she moved into a GM position for a larger heating and cooling company, growing and polishing that company into a leader in their area.Later, while running a plumbing company, she helped many of her industry peers through coaching, teaching software use and how to do what she did as a successful GM.She also brings the view of the other side of the picture married to a technician herself for over 21 years.